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Are you a potential leader?

Spotting – and nurturing – potential leaders Identifying and nurturing potential leaders is vital to the future of British business. Someone once said: “Leadership is hard to define, but easy to recognise.” Once a person is in a leadership role, this may be true. But how do we look at the current crop of middle […]

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How do you develop your charisma when speaking?

What makes a speech or presentation particularly effective? Is it content, ie clear and memorable ideas presented in a concise fashion? Or presentation skills, ie the ability to ‘connect’ with the audience – to get their attention and keep it? First-rate, well-structured content is vital in making a presentation memorable, impactful and meaningful. But confidence […]

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Powerful presentations: is software the answer?

Delivering presentations is an integral part of business life. Whether it’s an interview, a sales presentation, or a report in a meeting, digital presentation software is very much the order of the day. These days we take this type of software for granted. Youngsters in primary schools learn how to use presentation software, complete with […]

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Tackling fear of change

Launching out onto the deep… Tackling fear of change Whether in our personal or our work lives, change can be at best unsettling, and at worst, terrifying. In a business environment change is inevitable. Markets change, new staff come and go, technology makes systems and products obsolete, businesses grow and need new structures to remain […]

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Are you a ‘speedy reader’?

The demands of life today mean that our time is at a premium. And although technology can help us with many tasks, fast and efficient reading skills remain essential for success. We live in an information age, with seemingly limitless amounts of new information – whether relevant or not. We need to ‘digest’ this information […]

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The five-minute meeting

Why formal meetings are not always the answer Many of us feel we spend more time in meetings than in doing our job. In some companies lengthy meetings are the norm, complete with a formal agenda, and detailed minutes which are then circulated with Action Points. Recent blogs have discussed the increasing use of brevity […]

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How to think clearly and speak concisely

Under pressure in a meeting? Fielding a difficult phone call? Having to discuss a complex business proposal with little time to prepare? Facing a difficult interview, with unknown questions? Ever have your mind ‘go blank’ when asked something unexpected? In business, clear thinking and concise speaking are essential skills for success. We all want to […]

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Emotional intelligence – is it still relevant?

Success in life: IQ vs EQ Ever since the first IQ tests were devised by the Frenchman, Alfred Binet, in the 1900s, there has been a fascination with the measurement of ‘innate ability’.  Schools soon began to test their pupils’ IQ, and in the United States the university entrance system came to be dominated by […]

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Why invest in training?

Investing in training The economic recovery seems at last to be with us. But after so many years of very tough trading conditions, companies have become accustomed to looking closely at their balance sheets and making economies where at all possible. This may mean that training budgets have less priority than in ‘times of plenty’. […]

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Is ‘shortened’ business communication now the way?

New trends in ‘shortened’ written business communications: the ‘thumb tribe’ and ‘txtese’ Business communications are constantly evolving. From the handwritten formal letters of the 19th century, to secretaries (and later, audio typists) typing their boss’s letters, to emails, the trend has been towards more immediacy and informality in our business interactions. Whether this is because […]

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Is it important to teach managers to coach?

An organisation’s future is only as good as its talent pipeline. Traditionally managers have always been in charge of training young executives and making sure that they perform according to the organisations expectations and their long-term business goals. Managers are now a part of ‘train the trainer’ models where they are taught how to coach […]

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Digital or face-to-face learning?

The pros and cons of e-learning: For adults returning to study, learning to learn again can seem a frightening prospect. For these people e-learning has some advantages: Working with a computer rather than a person can reduce the fear of making mistakes Material can easily be repeated if not understood Learning can be accessible at […]

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Calendars and to-do lists: Is digital always the answer?

Years ago most of us carried a business or personal diary and a pen or pencil for writing in tasks and appointments.  Businesses had diaries printed with their contact details to distribute to their customers. Often I would receive as many as ten diaries of varying sizes and shapes from different businesses and organisations each […]

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Resilience in the workplace

Life is full of challenges, stresses and disappointments.  Resilience – the ability to cope with adversity in a positive way – is an essential element in navigating through these disappointments successfully.  A resilient person is able to deal with setbacks productively.  They have the confidence to see that some setbacks are inevitable in life. They […]

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Choosing the best communication tool for the job

As in every area of life there are phases and fads in business communication. Written communication has undergone a massive revolution over the past few decades, with speed being the order of the day – with the underlying assumption that the faster the mode of communication, the better. Remember the typing pool? For many years […]

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What is resilience?

Resilience is the ability to cope with adversity in a positive and productive way. Resilience as a topic originated in the study of psychology. More recently resilience has become a term used in other settings, for example in education, in the media and – increasingly – in the workplace. Responding to adversity We all know […]

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Practical tips for adult learners

Adults learning Most adults are unanimous in saying that studying in later life makes them long for their schooldays!  Trying to juggle family and work commitments leaves very little time for anything, much less ‘hitting the books’. Of course these days it’s not so much hitting the books. Often it means spending yet more time […]

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How to pick a a Leader

Some people are born leaders while others can turn into good leaders with the right training. However, in order to be a leader, there are several traits you need to develop so that you can be a motivating guide and a role model all turned into one. Good leaders are not only those people who […]

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What are E-Classes Today?

With almost everything going online in today’s world, can education be far behind? Of course not! Modern students are no longer your typical school-going kids of yesteryears, lugging behind heavy school bags. The demography of students has changed with many professional adults expressing a desire to study niche subjects in order to further their career. […]

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Are you a ‘diverger’ or a ‘converger’? Creativity and idea generation

Businesses need creative people. Understanding different thinking styles can help create the right culture for new ideas to emerge.  Idea generation and creative problem solving Widespread discussion of creativity and idea generation began with the publication in 1967 of a book called ‘Contrary Imaginations’. Its author Liam Hudson – later a distinguished professor of psychology […]

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