Verbal Communication

In business, good verbal communication is vital as you will be dealing with a variety of people throughout the day, every day. You may be talking to your boss, creating a podcast, being interviewed, talking to a client or speaking with a colleague. In some cases you may be dealing with people in other countries, […]

You don’t have to look far to find some clear examples of people who try to be spontaneous only to fall flat on their face. So, let’s deal with any fears you might have about improvising.

There are two distinct parts in the majority of presentations; the part you can prepare for in advance, and the part that involves responding to challenges, questions and objections. In this article, Clive Lewis, Director of Illumine Training, looks at some of the pitfalls in both parts and suggests some ways of avoiding the common […]

News Release from Think on Your Feet International, Inc.

 
The ability to think on your feet is now becoming a core global skill—even in these tough times!!
 
In fact, it’s a core skill because times are tougher. No better time than now to be clearer in your messages….
Over 20 countries are taking part in Global Think on […]

Apapted from the original provided by Keith Dugdale and David Lambert co-authors of ”Smarter Selling - Next generation sales strategies to meet your buyer’s needs - every time”.
The main focus for the ground-breaking book Smarter Selling is external customers. This focus emerged as a result of the publisher’s desire to invent an eye-catching title that would […]

Written by Keith Dugdale and David Lambert co-authors of ”Smarter Selling - Next generation sales strategies to meet your buyer’s needs - every time”.
“All my customers care about is price” is a commonly held belief among sales teams, managers and executives, especially as they start losing market share or as an economy tightens.
Of course everyone includes […]

In Arthur Miller’s famous play, the central character Willy Loman idolises Dave Singleman, a great salesman known all over New England. “When he died, hundreds of salesmen and buyers were at his funeral.” More than fifty years later, the business world needs more Dave Singlemans.
Increased buyer choice resulting from globalisation and the growth of the Internet […]

Written by Keith Dugdale and David Lambert co-authors of  “Smarter Selling - Next generation sales strategies to meet your buyer’s needs - every time”.
We recently had a conversation with two senior executives in competing organisations in Australia. Both very confident that they were leading the market in terms of growth and that the other was […]

Relationships are essential at work. We know this. But in helping people get better at selling to both their internal and external clients, there is particular value in developing partner relationships as a new imperative in these recession ridden times.
The truth about partner relationships is that they turn sales orthodoxy on its head. These sorts […]

…but little use if you can’t get them across
How many managers and leaders with brilliant ideas fail to impress and inspire the people they are trying to reach? It’s a big problem — and not just for those who have to make stand-up presentations, but also for those who are trying hard to communicate with […]