Common Services Agency (CSA)

Do you dare to choose balance as a life priority?  According to Lisa King, OD Manager at the Common Services Agency, practical tools and more honesty can get people what they really want.
Are we fooling ourselves, do we really want worklife balance? Are we really prepared to give up the financial rewards of work […]

Too much focus in accelerated learning (AL) has been on how it enhances the training experience. Here Clive Lewis argues that the pressing need is for business users to start applying AL techniques to the everyday challenges they face. 
So you are familiar with accelerated learning (AL), or at least some key elements of it.  Good […]

Mental agility is the new watchword for staff at the Common Services Agency. Here Anthony Landale reports on a new training initiative that is helping staff to deal with the practical problems of information overload.
Mental agility training at CSA helps staff to navigate rapid change
Ratcheting up the pressure on staff never works for long. But […]