Questioning techniques

I heard a story the other day (it may be apocryphal) about an irate BBC manager who walked into his office one morning and noticed that every single member of his staff was reading The Guardian. He flew into a rage. His exasperation, however, wasn’t caused by his disapproval of that particular publication but by […]

Let’s face it, many organisations today wave the corporate flag for creativity, but far fewer are able to point to specific improvements that have arisen from creative initiatives. And many seem to remain focused on the ‘same old - same old’.
They should be able to do so. Creativity is a ‘must- have’; both for individuals […]

Many people shy away from giving a presentation. But if you keep it simple and concentrate on the big picture, you can make your point, says Clare Gascoigne
Put together all the people in Britain who suffer from agoraphobia, claustrophobia and arachnophobia and you still wouldn’t match the number of people who are scared of standing […]