The critical role of communication in leadership
Once you reach the head of an organisation, it is easy to think that the hard work is over. Your goals and aims have been achieved, and you have reached the position to which you have always aspired. In reality, this attitude will see you slip from your perch surprisingly quickly, as someone with more ambition, drive and determination is likely to come up behind you. To prevent this, it is important to pay close attention to your own skills, and continue striving for improvement. The very nature of management means that, in some cases, it can be isolating. Having superiority over all other employees, and being ultimately responsible for the fate of the business, means that it can be difficult to maintain positive relationships with your employees.
In some cases, this isolation causes barriers to grow, which can lead to mutual unhappiness. A manager who is unable to communicate effectively with his or her team will quickly notice problems occurring in areas such as motivation, productivity, and focus. It is demotivating to be unsure of what your manager requires of you in the workplace, and giving good, constructive feedback is essential to help employees improve their performance, and gain experience. It is also far less likely that everyone in the company will be pulling in the same direction if the manager is unable to effectively communicate the direction in which he or she wants to take the business.
The extent of this problem was revealed in a recent survey published by Weisman Success Resources. The data found that 44% of the business leaders questioned reported that they were unhappy with their employees’ work. Of that group, 70% said they felt they needed to improve how they communicated with their employees in order to resolve the performance issues and improve motivation. Of the group that were happy with their team’s performance, 70% of the managers attributed this to their own one-on-one communication skills.
It is clear, then, that communication has a huge role to play in management, and getting the best out of employees. It is equally clear that many managers could improve in this department. One of the simplest ways to do so is to attend a communication training course. There are courses designed specifically for management level, to help individuals improve the skills they already have. As a manager, you may already be a good communicator, but making efforts to keep pushing yourself will pay dividends, and techniques such as NLP training can have a surprisingly large influence on your own workplace performance.
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