To get the most out of the course, delegates will need to be supported as they start to think and work differently. This page will help managers, coaches and mentors to provide that support.
Here you will find:
- Information about the course
- What to expect after someone has attended the course
- Suggestions to help you perform a useful review with the course participant
People will learn how to:
- Know what stress means to them.
- Manage difficult situations more effectively.
- Recognise the physical and behavioural symptoms of stress in themselves and others.
- Apply thinking models to develop constructive and positive approaches to everyday problems.
- Know how to relax and take time out to re-energise.
Here are the key aspects covered:
We introduce the delegates to the definition of stress and the difference between an adrenalin kick and stress.
Causes of Stress
What causes stress in the workplace and in our personal lives.
Symptoms of Stress
Whilst on the course the delegate will learn to recognise the physical and behavioural symptoms of stress in self and others.
An understanding of pressure and how to develop more positive responses in negative situations.
Develop thinking strategies and methods to develop rational and constructive thinking.
Techniques for Change
The delegates will be given techniques to stress proof their lives in and out of the work place. They will be shown how to self monitor this change and the need for mental and physical calm.
At the end of the course delegates are encouraged to think about how they are going to use what they have learnt. We emphasise that it is up to them to put the techniques and perspectives covered into good use.
Everyone attends the course for slightly different reasons but they will all have opportunities to use what they learn. Delegates are usually very keen to put their new skills into practice. A little well-directed support and encouragement by manager, coach or mentor can make a big difference. We hope the following notes will help you give that support:
|What to expect||What you can do|
|When on the course the delegate will learn techniques to reframe negative thinking to a positive outcome.||Encourage the delegate to use the techniques learnt on the course to achieve a more stress free environment at work.|
|The attendee will be more aware of the causes and symptoms of stress and the fact that different people respond to stimuli of various sorts in very different ways.||Encourage the delegate to use this knowledge and enhanced awareness when managing themselves and when managing and working with others.|
Many managers like to follow up courses that their people have attended. The style and format of these reviews varies widely so here are some prompts for suggested discussion points:
- Action Plan – at the end of the course all delegates are encouraged to commit to specific actions to use and reinforce the things they’ve learnt. That action plan is a good start point for a review.
- Stressful Situations – have they been able to recognise stressful situations and act on them using the techniques learnt on the course?
- General – it will be worth going back to the original reasons for attending the course and also review the other notes in this section that describe the course and use them as a prompt for your discussion.