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Powerful Words that Create Action
Powerful Words Change Lives Words are incredibly powerful, both in our work and personal lives. While it’s true that actions speak louder than words, words are ...Read more
Your Words are Sabotaging Your Message! – How to Change the Words You Use to Get Better Results (Part Two)
In the previous article, we looked out how the words you use can be interpreted as inflammatory – even if that’s not your intention. Making ...Read more
Are Your Words Sabotaging Your Message? – How to Change the Words You Use to Get Better Results (Part One)
Do you feel that people misunderstand you? Are your comments about employees’ performance received as harsh when that isn’t your intention? Do you ‘put people’s ...Read more
Thinking Before You Speak: A Valuable Lesson
This was all a long time ago. So although in my mind, my recollection is clear, it’s entirely possible that the events were slightly different ...Read more
5 More Habits of Successful People
In Part One of Habits of Successful People, we looked at routine and why it’s important, prioritising your to-do list and maintaining your physical, mental ...Read more
7 Listening Tips. Part One of Effective Communication Skills
Effective Communication Skills Part One – Listening This article is the first of four on communication skills that we will publish over the next few ...Read more
Communication – A Thinking Skill of Two Halves
Communication – A Thinking Skill of Two Halves Being able to communicate well is possibly the most useful skill you can possess. Even if you ...Read more
Go On, Convince Me!
Being able to present your viewpoint and convince others is an essential life-skill. Your working life, particularly if you work in a sales-driven or marketing ...Read more
Influencing and Persuading with Integrity
Introduction Most people reading this article will easily recall a situation in their working life where it has been necessary to put an important point ...Read more
How do I communicate in a crisis?
When something does not go as planned, it can lead to an uncomfortable and unpleasant situation. In a business setting, this can lead to a ...Read more
How to reduce the length and cost of meetings
There really is nothing more draining on the soul than an overly long meeting. With unrelated questions being asked that prolong the agony, sitting for ...Read more
How can we communicate better in one to one meetings?
Have you noticed how some business managers and supervisors seem to get more from people? This is because they understand the need for frequent and ...Read more
How important is it to build trust based relationships at work?
As a business owner, you come up with robust strategies to scale your business and establish a stronghold in the market. But what do you ...Read more
Five tips for editing effectively
Business writing is an important skill for managers. However, after that all-important first draft, there is still much to do to create a polished end ...Read more
Emotional intelligence and business success
The business world is no more immune to fads than any other aspect of society. In one decade there may be a great deal of ...Read more
Communicating with impact
What makes verbal or written communication memorable and effective? There are three impressive ways to transform your communication skills, focusing on the dynamics of business ...Read more
In business, trust is one of the fundamentals. We have only to recall what happened when the credit crunch first hit; the banks lost faith ...Read more
How the complexity of writing affects comprehension
It is no coincidence that students just beginning to learn to read are offered short, simple sentences of only two or three words each. This ...Read more
Spontaneous speaking – the essential skill…
Spontaneous speaking is an essential skill for leaders, managers and front line staff who want to engage their audiences. Say the right thing at the ...Read more
Verbal communication in business – more important than you think?
Talking to your boss, a colleague or customer… Creating a podcast… Being interviewed… Good verbal communication skills are important in business so that you can ...Read more