Effective business relationship management is the lifeblood of many organisations. The ability to build trust based work relationships is vital. This course provides a structured approach to building positive and productive work relationships based on a thorough understanding of colleagues and other stakeholders. You will learn how to improve relationships and adapt your communication and working style so that you can confidently influence others.
A typical one day business relationship management training course will include:
- Building self-awareness in order to build self-confidence.
- Your stakeholders – who they are and what they want.
- The credibility matrix – where are you positioned?
- Curiosity, rapport and empathy.
- How to become a trusted advisor.
- Influencing skills and styles.
Work relationships and making them better, are vital. If you need your people to be able to build and sustain productive, trust-based relationships at work, this is the course for you.
Illumine’s Business Relationship Management course has a strong theoretical underpinning, but the focus is on practical, usable strategies for building great relationships. Our friendly and knowledgeable team will be very happy to discuss your needs with you. Click below to fill out a short contact form, or call now…