Think Before You Speakโ„ข – Notes for Managers, Coaches and Mentors of Participants

Illumine Training - Parts of the brain

To get the most out of the course, delegates will need to be supported as they start to think and work differently. This page will help managers, coaches and mentors to provide that support.

Here you will find:

  • Information about the course
  • What to expect after someone has attended the course
  • Suggestions to help you perform a useful review with the course participant

The Course

People will learn how to:

  • Develop structures to use before speaking to be clear, confident and concise.
  • Use language that is understood by everyone.
  • Be more confident and handle all situations clearly and persuasively.

We run this programme as a one day course. There is ample opportunity to practise in the following situations:

  • When put on the spot with an unexpected question or challenge
  • In meetings
  • During or after presentations
  • When putting emails together

What to expect after someone has attended the course

Everyone attends the course for slightly different reasons but they will all have opportunities to use what they learn. Delegates are usually very keen to put their new skills into practice. A little well-directed support and encouragement by manager, coach or mentor can make a big difference. We hope the following notes will help you give that support:

What to expectWhat you can do
They will want to use what they have learned on the course when speaking or delivering presentations.Encourage them and ask to see examples and where possible, comment positively and constructively.
When conducting presentations or in conversations or meetings, the delegate may elect to use the techniques that they have learnt.Even if you are not familiar with the techniques, you will be able to follow them easily. Do encourage the use of the techniques and try to avoid being critical.
Delegates need to get plenty of practice.Encourage the use of the techniques. The more they are used, the more benefit will be had from them.

Conducting a review after the course

Many managers like to follow up courses that their people have attended. The style and format of these reviews varies widely so here are some prompts for suggested discussion points:

  • Action Planย – at the end of the course all delegates are encouraged to commit to specific actions to use and reinforce the things theyโ€™ve learnt. That action plan is a good start point for a review.
  • Practice – how much practice is being done to turn what’s been learnt into a habit?
  • Coaching Others – have there been any opportunities to coach others in the use of the techniques or in any of the other things discussed or taught on the course?

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